The de-escalation theory component provides essential knowledge in managing resistance effectively. Training material will cover:
• Stages of Crisis
• Appropriate Responses to Crisis
• Recognizing Danger Cues and Perceived Threats.
You will gain an understanding of the proxemics principles and learn how to apply conflict prevention strategies.
A certificate will be provided to those who obtain a minimum of 85% on the written test
The course material has been vetted and approved by the OACP to ensure it aligns with the current curriculum taught in OPC.